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Business Skills Courses

Personal development and growth of your employees is just as essential as developing their technical skills. At Learning Solutions, our Business Skills courses deliver real world scenarios applied in the workplace and not just in the controlled environment of the training room. These courses can be delivered at our training facilities in Sunninghill or at your offices across the country.

Train the Trainer (MCT)

Train the Trainer aims to provide those candidates who wish to become Microsoft Certified Trainers (MCT’s) with the necessary skills to deliver exceptional training on international certification and training courses based on Official Microsoft Learning Products or Microsoft Dynamics Learning Products. Only MCT’s – being the technical and instructional experts on Microsoft products, technologies, and solutions – are authorized by Microsoft to deliver this training.

Effective Presentation Skills

This Instructor-Led course teaches students about creating effective presentations. Students learn how to determine realistic presentation objectives, analyse the audience, use supporting materials effectively, organize a presentation clearly, and successfully incorporate visual aids. Course activities also cover reducing the fear of speaking, remaining calm, appearing relaxed, and improving the delivery of your presentation. Finally, you will explore the PowerPoint environment and create a new presentation, enhance the visual appeal, present data in a structured form, finalize the presentation and deliver it.

Telephone Skills

Your company’s reputation is on the line–literally. Make good phone skills a standard throughout your organization with this practical guide to the basics which teaches everyone how to adopt a professional, friendly tone from the initial greeting to the final goodbye and how to handle whatever arises in between.

Time Management

This one-day Time Management course provides students with the capability to identify time management profiles, understand the principles of time management, draw up time efficient work plans to carry out department/division/section work functions and implement time efficient work plans.

Developing Positive Assertiveness

Make positive assertiveness a productive force in your life. This one-day course will help you examine your posture, language, and attitude while learning to deal openly with others. Find your natural style of communication. Use assertive words appropriately. Take charge of your life.

Emotional Intelligence

This one-day course provides students with the knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations. Analysing the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations and evaluating one’s own level of emotional intelligence in order to determine development areas.

Stress Management

This one-day Stress Management course focuses attention on stress management, specifically how to find a level of stress that is not only manageable, but useful for you, and how to avoid stress beyond that level.

Business Intelligence for Business Analysts

This two-day course provides students with the knowledge and skills to author, deploy, and manage reports using Microsoft Reporting Services. Students should leave the course with a good understanding of how to apply reporting services to problems within a business context.


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